Hours of Operation: All pick-ups and returns must be made at our warehouse between the hours
of 8:00am and 5:00pm Monday - Friday.
All pick-ups and returns are by appointment only.
You must call to schedule a pick-up or return time.
Transportation: Round-trip transportation is to be arranged and paid for by the client.
West Coast Backings can recommend a shipping company if needed.
Liability: The client accepts full financial responsibility for any loss, damage or alterations made
to a backing while it is out of West Coast Backings warehouse.
Returns and Exchanges: A restocking fee of $250 per backing will be charged if a backing is cancelled
and returned to our warehouse on the same day it has been picked up. If a backing is cancelled and
returned the following day a full week rental will apply.
Exchanges may be made on the same day the backing is picked up at no additional charge unless the
backing that is being exchanged is of greater value than the one being returned.
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Reservations: All of our backings can be put on hold at no charge to the client. We recommend that
you call us to check availability and condition. If a backing is not available, alternatives can be suggested.
Pricing: All rental prices are based upon the width of the backing, the number of days a backing
remains at your location, and where the backing is being used. The minimum rental period is 7 days.
Late Returns: The client is responsible for returning a backing to West Coast Backings by the
scheduled return date. If the backing is not in our warehouse by that date a daily late fee will be
charged.
Payment: West Coast Backings accepts either a purchase order from an approved client,
a company check, or cash. No credit cards are accepted.
C.O.D. clients must provide a deposit check on all backing rentals. All clients must provide
an insurance certificate naming West Coast Backings as additional insured on their liability policy.
Cancellation: There is no charge for cancelling a reservation.
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Backings must be returned to West Coast Backings in the same condition as they left.
Significant repair costs can accrue if the backings are allowed to get wet, torn, dirty,
burned, scratched, or crushed.
Take special care while unpacking, rigging, and repacking.
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